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Definitely, we make it convenient for you to change another credit card. Just follow these simple steps: STEP 1 : Log-in to Self-Care at https://webe.com.my/selfcare STEP 2 : Click on Self-Care 'Profile' tab and scroll down to 'Auto-Pay' box STEP 3 : Click "Update" and system will direct to Payment Gateway Portal STEP 4 : To change credit card, select "Change Credit Card" and click "Submit" STEP 5 : Key in 7th, 8th, 9th digit from your existing Auto-Pay credit card to validate STEP 6 : Key in your new Credit Card details and follow the on screen instruction STEP 7 : Once completed, you will receive an email confirmation That's it, it's so simple to change your Auto-Pay credit card.
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Aww... It's sad to see you wish to cancel the service. If you still decided to do so, please follow these simple steps: STEP 1 : Log-in to Self-Care at https://webe.com.my/selfcare STEP 2 : Click on Self-Care 'Profile' tab and scroll down to 'Auto-Pay' box STEP 3 : Select "UPDATE" and system will direct to Payment Gateway Portal STEP 4 : To cancel Auto-Pay, select "Unbind Credit Card" and click "Submit" STEP 5 : Unbind credit card page will be appeared, key-in the credit card number to be cancelled (cancellation would be processed in real time) STEP 6 : Payment page will show Auto-Pay has been cancel and system will show Auto-Pay is successful You will receive a notification via SMS or Email once this is successful.
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Definitely. All our system and process is PCI DSS compliance. For your information, PCI DSS is a proprietary information security standard for organizations that handle branded credit cards from the major card including Visa, MasterCard & American Express. You can read more about it here We guard your details like a watchdog.
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Yes, on top of simplifying your life (you have less bill to worry about), we will also reward you RM 2 every month for every successful Auto-Pay payment. It will be reflected in the following month's bill. If you just signed up this month, you will not see this amount reflected as Auto-Pay service is deducted yet, it will reflected in the following month bill.
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Once you received your new Credit Card to replace your expiring card, you will have NEW expiry date and CVV number. It's very important to update your Auto-Pay service to avoid any transaction failure. Just follow these simple steps: STEP 1 : Log-in to Self-Care at https://webe.com.my/selfcare STEP 2 : Click on Self-Care 'Profile' tab and scroll down to 'Auto-Pay' box STEP 3 : Click "Update" and system will direct to Payment Gateway Portal STEP 4 : Select "Update Credit Card" and click "Submit" STEP 5 : Key in NEW expiry date and CVV number (you can't change the credit card number, it's still remain the same digit numbers) and follow the on screen instruction STEP 6 : Once completed, you will receive an email confirmation Don't worry, all information will be updated immediately without affecting your Auto-Pay service.
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 Follow these simple steps to register for webe Auto-Pay service: STEP 1 : Log-in to Self-Care at https://webe.com.my/selfcare STEP 2 : Click on Self-Care 'Profile' tab and scroll down to 'Auto-Pay' box STEP 3 : Select "+ADD A CARD" to setup your Auto-Pay service STEP 4 : System will direct to ipay88 Payment Gateway Portal STEP 5 : Key in your Credit Card Details and follow the on screen instruction STEP 6 : Once your registration completed, you will receive an email confirmation That's it, it's so simple to sign up webe Auto-Pay service.
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Today, there are too many bills to remember to make payment. webe make it easy by allowing you to sign up for our Auto-Pay payment. Once registered Auto Pay with your Visa or MasterCard or American Express Credit Card, your payment will automatically charged each month. You also get to enjoy RM 2 rebate EVERY MONTH after successful charge. We make your life hassle free and you get rewarded too! Just a 'lil reminder, you need to use card that issued by Malaysian bank only.
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