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We support the environmental friendly way and you will only be receiving an e-bill. You may print the hardcopy bill via Self Care portal.
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We support the environmental friendly way and you will only be receiving an e-bill. You may print the hardcopy bill via Self Care portal.
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Your bill date is always on the 1st of every month and the cycle is the full period of the month (e.g. 1st April – Bill generated for 1/4/16 – 30/4/16.).
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You will receive the monthly bill through your registered e-mail in Self Care portal.
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 We will only start charging upon you have successfully received the SIM card from us. We will activate your SIM card once our delivery partner informed us that they have successfully delivered the SIM card. However, if you have opted to switch your number to webe, your bill will only start upon successfull switching to webe. You will receive notification via SMS once your current service provider has handed over your number to webe. If you would like to know more about switching to webe, you may refer to the articles here
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YES! You can get your Call Detailed Record (CDR) from your bill statement in the Self-Care account. Follow this steps below: STEP 1 : Log-in to Self-Care at https://webe.com.my/selfcare STEP 2 : Click on Self-Care 'Bills' tab STEP 3 : Scroll down to 'Bill History' You can view up to 6 months bills (as well as the CDR details).
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 You will receive your first bill statement in the following month after you first registered with webe. Your first bill will consist of: 1.Pro-rated charges of monthly commitment fee 2.Advance charges of monthly commitment fee 3.Other charges (if any) Your subsequent bill will only contain items #2 and #3. If you have purchased a phone, it will appear here too as well with the first payment you made. To find out more about the details in your bill, you can check the details here.
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Currently, we DO NOT support change of billing date. Your current billing date is 1st of the month.
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Your bill date is always on the 1st of every month and the cycle is the full period of the month.
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You can log in to webe Self-Care at https://webe.com.my/selfcare and you can view and print your bill online. For your convenience we also keep your last 6 months bills. Please download the PDF and keep this copy safe for your future reference. If you require bill older than 6 months, please chat with our webe representative and they will assist to generate the bill for you, however there is administrative charges of RM 10 per bill to retrieve your bill older than 6 months.
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We will email the bill to your email for free or you can also log-in to Self-Care to view your bill. We don't send hardcopy bill, so there is no charge for it.
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You can log-in to your Self-Care account and you can retrieve up to 6 months bills. STEP 1 : Log-in to Self-Care at https://webe.com.my/selfcare STEP 2 : Click on Self-Care 'Bills' tab STEP 3 : Scroll down to 'Bill History' You can view up to 6 months bills (as well as the CDR details) and if there is a need, you can print it.
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We believe in saving the environment, and we send your bill to your registered email address. If you need the bill physically, you can print it at your convenience from Self Care.
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Your bill is processed on 1st of each month and it takes between 1 to 3 days to generate the bill. Once the bill is ready for viewing, we will notify you via SMS & Email.
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You will receive the bill in your registered email (as PDF attachment) for FREE once a month after your invoice has been generated. Please check your Junk Mail folder in case you don't receive it. To open the PDF attachment, please key in your last 6-digit NRIC (if you are Malaysian citizen) and if you use other documents to register, simply enter the numbers . You can also check your bill from your Self-Care account
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