All phones purchased from webe comes with 12 month warranty. Your phone should be perfectly working and in good condition, however If there is issue with your device and you need assistance, just walk in to the device manufacturer services centre.
For your convenience, we listed below the service centres location:
Samsung : http://www.samsung.com/my/support/servicelocation
Huawei : http://consumer.huawei.com/my/support/service-center/index.htm
ZTE : http://ztedevices.com.my/service-center
webe 4G network works on LTE Band 5 (850Mhz). If you unsure whether which phone is supported, just check the up to date phone list here. We update this list from time to time, check back soon for new devices supported!
As long as your phone is capable to receive 3G Signal (900Mhz, 2100Mhz) your phone will definitely work on webe network.
For best service experience and to get 4G signal, please ensure your phone is equipped with Band 5 LTE (850Mhz).