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What are the call charges for special numbers?
Which pass will be drawn down when I activate my tethering / hotspot settings?
Can I use my phone as a hotspot?
What is the rate for IDD?
Can I use my service to download peer-to-peer content (e.g. torrent files)?
How do I check if my area is under webe broadband coverage?
Can I check and monitor my monthly internet quota balance?
What devices can I use with webe broadband SIM?
Where are the webe broadband coverage areas?
How much do I need to pay upon registration?
Where do I purchase webe certified phone models?
Where can I find my PUK code?
I'm webe user, and my SIM is damaged, how do I get it replaced?
How do I track my order?
Why can't I proceed registration? It says I have outstanding balance!
account & billing
Where can I pay my bills?
What do I need to do to cancel my service & how long does it take ?
When is my bill date and bill cycle?
What will appear in my first bill?
How can I view my bills online?
devices & network
How do I know my phone can support webe 4G?
How do I check if my device is a certified phone?
I'm not able to connect to webe network
What if my current phone is not a certified phone model?
I cannot browse internet
apps & services
Can I check my data usage via Self Care portal?
How do I register to webe Self-Care?
Do you offer 'Live Chat' support?
Can I call for support?
How do I change my webe Self-Care password?
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