Yes. You will be subjected to the standard telco credit check (CTOS) when you subscribe to webe mobile plan. However, you will be exempted from credit check if you’re an existing TM (UniFi or Streamyx) or P1 Wimax broadband customer.
The quickest way to connect with us, is online athttp://www.webe.com.my. If you’d like a human connection, come over to our webe lounges – they’re located in Sunway Pyramid, Johor Bahru City Centre (JBCC) and Queensbay Mall, Penang; or visit any of the very clearly marked TMpoints located everywhere nationwide! We’d suggest you to go online though – that way there are no worries about parking, waiting in line or getting caught in the rain.
Ohhh.. We are sorry to hear that. Unfortunately, we are unable to proceed with your registration if your NRIC/passport have outstanding balance with other mobile service providers including from P1 and TM. We urge you to settle the issue with your previous mobile service provider, and we will be happy to process your registration again.
You can sign up for webe service by going through our Online Shopping catalogue at https://webe.com.my/shop. Our site is optimized for both desktop and mobile phone; so you don't have to worry whether you can buy using your mobile phone.
You can select your preferred number during the Checkout process, as we will offer you up to 10 choices of mobile phone number to choose from. Unfortunately, we are unable to reserve any number, you must complete the checkout process within the specified time to secure the number you selected.
webe mobile plan can be use in any mobile phone from any brand manufacturer. You don't need to buy a mobile phone from us. To take advantage of our enhanced network and for better user experience, we encourage you to use a webe certified phone. Just check out our certified phone page here to know whether your mobile phone is webe certified.
We are not selling mobile phone alone as our primary focus is to give you webe mobile service. You can choose to buy your mobile phone from any of online or offline mobile phone providers nearest to you.
If you prefer to touch and feel the device before you purchase, you can walk in to any of our stores or TMpoint here. However, we recommend you to purchase directly from our Online store so you can save the hassle of driving and finding a car park.
As long as you are 18 years and above (based on year), you can sign up for webe service. It doesn't matter whether you are Malaysian citizen or you are non-Malaysian, webe service is available for you.