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Yes. Login to your Self Care account at www.webe.com.my/selfcare .   Download the Self Care app from Google Play Store or Apple App Store.
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If you have made a purchase from webe, you can immediately use webe Self-Care.   If you have not, visit our e-commerce page to purchase.
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Once you receive the email with your temporary password, you need to change your password immediately.   To do this, follow this simple step: STEP 1: Visit Self-Care at https://webe.com.my/selfcare. STEP 2: Click on the 'Profile' tab. STEP 3: Next, click on the 'Edit' button with the pencil icon. STEP 4: Enter your new password twice in the password section.   That's it, your password is now reset. Just remember to use this password the next time you login.
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If your email is valid, we will send an email to you. Sometimes there may be delay, so just give a few minutes for it to reach your mailbox.   Don't forget to check your Junk Mail folder, sometimes it may be ended up here too. If you still do not receive the email, give a try again.
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Follow these simple steps to change your password:   STEP 1: Log-in to Self-Care at https://webe.com.my/selfcare. STEP 2: Click on Self-Care 'Profile' tab. STEP 3: Under Personal Details, click on 'Edit' button. STEP 4: Enter your New Password (twice) to confirm and click 'Save'.   The next time you log-in to Self-Care, you will need to use the new password.
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Your username is your email address you use to register webe service.   If you happen to forget your username or password, click on the 'Forgot Email' or 'Forgot Password' respectively in the Self-Care page.   'Forgot Email' - Enter your NRIC/Passport number 'Forgot Password' - Enter your Email address (We will send the password to your email address.)
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Your Self-Care account is automatically created for you when you buy from webe. There is no need to register specifically a Self-Care account.   If you have not created an account, follow these steps to create an account:   STEP 1: Visit Self-Care at https://webe.com.my/selfcare. STEP 2: On the right side of the page, there is 'Register' box. STEP 3: Enter your Full Name, Email Address and Password (enter your password twice to ensure you get it right). STEP 4: Click "REGISTER" and you're done.   Remember to check your email and click the Email Verification link. If you could not find our email, be sure to check the Junk mail folder (sometimes it goes here for no reason). Your account will only be activated once the link is clicked.
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webe Self-Care is the only self-serve tool you need to manage all your service with webe.   From the webe Self-Care, you can view and make payment, check and buy Value Added Services, review your bill statement and get help if you have any issues with webe service.   You can get access to webe Self-Care at https://webe.com.my/selfcare. It is accessible from the desktop as well from your mobile phone.
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