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sms issues

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Yikes… this is tough one. No worries, we get you sorted out.   Just follow these steps : 1.Restart your mobile phone. 2.Ensure that your message inbox is not full. 3.Ensure the problem is not from specific number.   If the issue still persist, get in touch with our Live Chat in Self-Care or use the Online Web Form, and we get back to you with the solution.
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Yikes… this is tough one. No worries, we get you sorted out.   Just follow these steps: 1.Restart your mobile phone. 2.Log-in to your Self-Care account to ensure your Service & Account is ACTIVE. 3.Check that your account credit limit in Self-Care is still available. 4.Ensure the message centre number is correct. 5.Verify the number again and ensure the number format is correct. 6.Ensure it's not problems sending message to a specific number.   If the issue still persist, get in touch with our Live Chat in Self-Care or use the Online Web Form, and we get back to you with the solution.
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Yikes… this is tough one. No worries, we get you sorted out.   Just follow these steps: 1.Restart your mobile phone. 2.Check to ensure you are connected to webe network. 3.Ensure Flight mode is OFF. 4.Log-in to your Self-Care account to ensure your Service & Account is ACTIVE. 5.Check that your account credit limit in Self-Care is still available. 6.Ensure the message centre number is correct. 7.Verify the number again and ensure the number format is correct. 8.Ensure it's not problems sending message to a specific number.   If the issue still persist, get in touch with our Live Chat in Self-Care or use the Online Web Form, and we get back to you with the solution.
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